Wednesday, July 13, 2011

A First Pitch of the Public Radio Roadtrip Experience

This past Monday, as part of our first week of the Knight-Mozilla Ideas Challenge learning lab, we listened to Aza Raskin talk about How to Prototype and Influence People.

I was struck by Aza's challenge to "Sell the Experience" of your app, as opposed to selling the list of features. See slides 6 and 7, as well as the lead up to slide 50 below:


So, with that in mind, I thought I would sketch the experience that I envision a successful and happy user of the Public Radio Roadtrip would experience:

The Station's Experience


Your Experience

The Story's Experience


Your Story's Experience

The Listener's Experience


Your Listener's Experience

So, now, my immediate step is to:

3 comments:

Stijn said...

Hi John,

One of the things about digital culture is that it thrives on metaphors (surf the web, put your computer to sleep, bookmark a page), and so it actually took me a while to realize that what you are talking about are *actual* roadtrips, not metaphorical ones.

It's a little bit cheezy, but have you thought about a tagline or an explanation in two or three bulletpoints?

Also, I think that, similarly to Google Street View tourism (in which you visit a place with Street View while sitting behind your computer drinking beer), people may want to get a little taste of that roadtrip experience from back home. Maybe something that entices them to actually try it out in real life? Have you thought about ways in which you can make that type of experience more visual and fun?

Anyhow, very curious to see how this moves forward, cheers!

Stijn

John Tynan said...

I might have more people walking in the park (to discover the story serendipitously) in the drawing "Your Story's Experience" I might also post additional stories on trees in area as well.

John Tynan said...

Stijin, Thank you for your comment.

Your observation about the metaphor of the roadtrip experience being something that starts at the computer and ideally extends out into the real world was very helpful to me. It made me rethink the way I was presenting the experience, and prompted a follow-up blog post. My hope is that this app bridges the online and real-world experiences.

I currently have as a tagline "Map, Share and Publish your own stories from NPR.org as a Public Radio Roadtrip!" As you suggested, I think I'll use this as a starting point and be sure to refine this... especially in light of refining my Problem Statment and my vision of the public radio roadtrip Experience.

I think your idea of making it visual and fun is something to key in... especially now, on as we are making visual sketches of our apps. The idea of enticing people to try these things out in real life is a very focused task... one that could be facilitated by providing making it easy, providing directions between points... or perhaps through making it social (both in the real-world and online) through comments that other users have lefts as a result of taking the tour, or through organizing meetups at specific times where people could get together and do the tour as part of a group. In light of the quote from the article: http://www.knightfoundation.org/press-room/other/investing-future-news/ "Investing in the Future of News":

"We found projects made greater headway [with a] tightly-defined interest group [of] repeat users."

I wonder if one of the interest groups that I would work with (on the audience side) would be like a biking group or a geocaching interest group. I think they would clearly be the ones to give feedback on the roadtrip experience.

Thanks again for the feedback. Look forward to seeing how this moves forward as well :) I'll contact you via P2PU and we can keep up on each other's projects.